FAQ


CATALOGS
DO I HAVE TO PAY SOMETHING TO SELL BY CATALOG?
Nothing. Neither the catalogs, nor their sending, nor membership, nor quotas, NOTHING! Just sell and pay for your merchandise.
IS THE CATALOG TOTALLY FREE?
Yes, totally free. The catalog and its delivery are completely free. With Intima, you do not pay for catalogs, neither by membership, nor quotas as in other programs of sale by catalog. Order Your Catalogs NOW ! →
HOW MUCH WILL I EARN FROM THE CATALOG SALE?
If you take advantage of all the ways that Intima offers you, you will receive up to 55% discount on your wholesale prices and sometimes more. If you wish, read in detail about the Potential of Profits of the Sale by Catalog with Intima.
HOW CAN I START MY CATALOG BUSINESS?
Make your first sale and you are already a representative of the company. You do not have to buy any inventory in advance, and you have no commitment to meet sales quotas or anything. The only thing is, it sells and you already become a representative of Intima.
HOW DO I RECEIVE THE CATALOG AND THE PRODUCTS?
You receive the catalog by mail. You should receive it in 2 to 3 weeks. If it does not arrive at that time, please call us again. You will also receive the products by mail, directly to the delivery address you have given us. One of the advantages with Intima is that you do not have to pick up the product anywhere. We make everything arrive where you indicate to us.
REPRESENTATIVES
¿DO I HAVE TO PAY ANYTHING BEFORE BEING AN INTIMA REPRESENTATIVE?
Nothing. With us, you do not pay dues or membership. Just sell and pay for your merchandise.
¿HOW DO I BECOME AN INDEPENDENT REPRESENTATIVE?
Make your first sale and you are already a representative of the company. You do not have to buy any inventory in advance, and you have no commitment to meet sales quotas or anything. The only thing is, it sells and you already become representative of Intima.
IS THERE A MINIMUM PURCHASE?
No. With Intima, you do not have a minimum purchase. You grow your business at your own pace. You decide how much time and effort you put into your business.
DO I HAVE TO ORDER EVERY MONTH?
No. You have no obligation. You are your own boss, and you decide how much time and effort you devote to your business.
DO I HAVE TO BUY A CERTAIN AMOUNT TO BE GIVEN THE WHOLESALE PRICE?
No. Being a representative of Intima, you receive the wholesale price.
WHAT DO I HAVE TO DO TO START SELLING THE PRODUCT?
Make your first sale and you are already a representative of the company. You do not have to buy any inventory in advance and you have no commitment to meet sales quotas or anything. The only thing is, it sells and you already become a representative of Intima.
PAYMENT OPTIONS
WHAT ARE MY PAYMENT OPTIONS?
With us you can pay by credit card, debit card or prepaid card or money order when you deliver the merchandise.
HOW CAN I PAY FOR MY CATALOG ORDER?
You can pay your purchases by credit or debit card at the time of ordering, or with Money Order, on behalf of Intima, which you must have ready when you receive the merchandise.
PROGRAMS AND BENEFITS
HOW DOES THE INTIMA REFERRAL PLAN WORK?
Refer a person and when you become an independent representative of Intima, you will receive credit to use it in your purchases. Do you want to refer someone?
WHAT IS CLUB ELITE?
Club Elite is a program that helps you boost your profits. This program offers exclusive discounts and the opportunity to accumulate points with all of your purchases. The points can be exchanged for appliances, Intima Hogar, and Stefano Di Roma products. See More →
WHAT IS MI CIRCULO?
Mi Circulo is a program that helps you boost your profits by letting you to create your own circle of people or sales team. With this program you earn 8% in bonuses of all the purchases of your direct referrals, and 2% in bonuses of all the purchases of referrals of your direct referrals. See More →
SALE ON INTERNET
CAN I SELL ON MY WEBSITE?
Yes. We have several ways you can sell directly from your website. Contact us for more information.
SHIPPING
HOW LONG DOES AN ORDER TAKE TO ARRIVE?
It depends on where you live. The order arrives in approximately 1 week from the moment you order it. You can follow your order from our website, using your password.
DO YOU CHARGE SHIPPING AND HANDLING?
The shipping and handling is fixed and $ 14.95 per order, regardless of the quantity of products you buy. The more you order, the less the cost per product handling and shipping. To recover the cost, we suggest you recharge your customers $ 6 dollars for each large product (quilts, bedspreads, jackets, etc.) and $ 4 dollars for each small product (curtains, towels, tablecloths, skirts, blouses, etc.).
DO I HAVE TO BE PRESENT WHEN THE PRODUCT ARRIVES?
No. The important thing is that you have Money Order ready. However, anyone can receive the order.
PRODUCTOS
IS THE PRODUCT OF QUALITY?
Yes. The product is of guaranteed quality. If you are not happy with the product, you can return it to us (as long as it has not been used). Intimates the value to your account. With Intima, you're always backed up.
IF THE PRODUCT IS DEFECTIVE, WHO PAYS THE SHIPPING?
Intima pays for the return shipping if the product is defective due to factory problems. Once we receive it, the quality control department reviews the product and accredits the value of the product for your next purchase.
WHAT HAPPENS IF I ORDER A PRODUCT AND THEN THE CUSTOMER DOES NOT WANT IT? WHAT I DO?
You have our guarantee that we will take back the product. However, it pays to try to sell everything you ask to avoid shipping charges.
TAXES
DO I HAVE TO PAY TAXES ON THE ORDER?
If you live in the State of Florida, you must pay taxes on the merchandise. If you live in any other state, you do not pay taxes on the merchandise.
CONTACT US
IF I HAVE QUESTIONS THAT ARE NOT COVERED HERE, WHAT CAN I DO?
Send us a message at sac@intimausa.com or call us! Our toll-free number is 1.877.426.2627. Customer service hours are Monday through Thursday from 9:00 am to 10:00 pm EST and Friday from 9:00 am to 7:00 pm EST. We are always ready to assist you.
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